Questions and answers

Only an email address. No ID documents, no phone number and no card are required to register. You must be 18 or older.

Both. The monthly price is taken from your wallet when the server is created. If you delete it early, the unused hours go back to your wallet automatically, minus a $0.30 cancellation fee.

If you topped up your wallet by card and have not bought anything since, that card payment can be refunded in full to the same card: just ask in a support ticket. Once anything has been bought from the wallet, there are no refunds to the card. Cancelling a server credits the unused hours to your wallet, and crypto payments are never sent back to the sender.

Yes. Turn on auto-recharge under Billing → Top up in the panel and save a card. Your wallet is then topped up only when a renewal is about to fall short.

USDT and TRX on the TRON (TRC20) network only. Bitcoin and Ethereum are not accepted. Network fees on TRC20 are under $1.

Setup is automatic. Most servers are online within a few minutes of ordering, and the root or Administrator password appears in your panel.

Dedicated, on every plan. The cores are reserved for your server and not shared with other customers.

Yes. Upgrade to a bigger plan in the same series from the server page; you pay only the difference for the rest of the month and the IP stays the same. Downgrades are not available.

Yes, on plans with 4 GB of RAM or more. Windows Server 2022 and 2025 are available, the license is included, and you connect with Remote Desktop.

Yes, two: our main Tier III data center in Istanbul, and Frankfurt, Germany. You pick the location on the order page, and one account and wallet cover both. Within Istanbul, new servers often land in a different IP range from your existing ones, but that is not guaranteed.

No. Incoming and outgoing traffic is free and unmetered on every plan. The usage graph in the panel is there for your information only.

No. Every port is open for TCP and UDP, including SMTP port 25, and there is no rate limiting under normal use. DDoS protection only steps in for attack traffic. In Frankfurt, outgoing port 25 is closed against spam: send mail through 587 or 465, or open a ticket to have it unblocked for your IP.

A dedicated Turkish IPv4 from one of several ranges, depending on what is available at the time. We cannot promise a specific range or subnet.

Open a ticket without deleting the server. We check the IP ourselves and replace it if it is really blocked. The first replacement for a server is free, later ones cost $1. Most are done in under 30 minutes, at most in about 2 hours. Cancelling and re-ordering does not get you a new IP.

The address assigned to your server works right away. Other addresses in the block are reserved for you but have to be activated first, so open a ticket with the addresses you need.

Yes. Ping or traceroute our test IP 37.221.79.1 and download the test files on the network page.

Open a ticket from your panel at any time. Support works 24/7.